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Cookie Policy
Last updated: December 1, 2025
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites:
- Remember your preferences and settings
- Understand how you interact with the site
- Improve your browsing experience
- Provide relevant content and features
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain for a set period).
2. Important Distinction: Website vs. Software
Our self-hosted enterprise software does NOT use cookies or tracking technologies. Your self-hosted deployment:
- ✓Operates entirely on your infrastructure without external tracking
- ✓Does not send analytics or usage data to us (unless you opt in to telemetry)
- ✓Uses only functional session storage for application functionality
- ✓Gives you complete control over data collection policies
This Cookie Policy applies only to our public-facing website (where you're reading this) and our customer portal for license management.
3. Cookies We Use on Our Website
Our marketing website and customer portal use the following types of cookies:
We use analytics cookies to collect anonymized data about:
Retention: 26 months
Purpose: Understand user behavior, optimize content, measure marketing effectiveness
3.4 Marketing Cookies (Optional)
We may use marketing cookies to:
- Track conversion from marketing campaigns
- Display relevant content and advertisements
- Measure advertising effectiveness
- Enable retargeting for interested visitors
Third parties: Google Ads, LinkedIn Insight Tag, Facebook Pixel (only if you consent)
4. Third-Party Services
Some third-party services we use may set their own cookies:
- Google Analytics: Website analytics and reporting
- CDN Providers: Content delivery and performance optimization
- Payment Processors: Secure payment processing in customer portal
- Support Tools: Live chat and customer support features
These third parties have their own privacy policies. We recommend reviewing them:
5. How to Manage Cookies
You have several options to control and manage cookies:
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
5.2 Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block all cookies or only third-party cookies
- Receive alerts when cookies are set
- Clear cookies when you close the browser
How to manage cookies in popular browsers:
5.3 Opt-Out Tools
You can opt out of analytics and advertising cookies:
- Google Analytics: Browser Add-on
- Network Advertising Initiative: Opt-Out Tool
- Digital Advertising Alliance: Consumer Choice Page
If you block or delete cookies, some website features may not work correctly:
Essential cookies are always enabled to ensure core website functionality.
6. Cookie Duration
We use both session and persistent cookies with varying durations:
7. Do Not Track (DNT)
We respect Do Not Track browser signals. When DNT is enabled:
- We will not set analytics or marketing cookies
- Only essential and preference cookies will be used
- Third-party tracking will be disabled
To enable DNT, check your browser settings. Note that DNT is not yet universally supported by all websites.
8. Children's Privacy
Our website and services are intended for business and enterprise use. We do not knowingly collect information from individuals under 16 years of age. If you believe we have inadvertently collected such information, please contact us to have it deleted.
9. International Data Transfers
Some cookies may transfer data to servers located outside your country. We ensure adequate safeguards through:
- Standard Contractual Clauses with service providers
- GDPR-compliant data processing agreements
- Privacy Shield frameworks (where applicable)
10. Updates to This Policy
We may update this Cookie Policy to reflect changes in:
- Cookie technologies and practices
- Legal and regulatory requirements
- Our services and website features
Material changes will be communicated through:
- Updated "Last updated" date at the top of this page
- Prominent notice on our website
- Email notification (for registered users)
Continued use of our website after changes constitutes acceptance of the updated policy.
For more information about how we handle your data, please see our Privacy Policy.